Terms of Service

Overview

Levion is an AI-powered labor intelligence platform that helps teams connect their data sources, ask questions in plain English, and ship dashboards without the spreadsheet grind. By using our platform, you agree to these terms.

Service Description

Labor Intelligence Services

Our platform provides natural-language Q&A, AI-drafted analysis, automatic chart selection, and connectors for 20+ data sources and reporting tools.
We offer features including saved questions, scheduled email reports, governed labor metrics, and team collaboration surfaces.
questions and dashboard renders are billed on a usage-based model with guaranteed uptime SLAs.

API and Integrations

Our platform provides APIs and webhooks for programmatic access to questions, chart embeds, and dashboard exports.
Users must comply with rate limits and fair usage policies for API access.
Third-party integrations are subject to their respective terms of service.

User Responsibilities

By using our platform, you agree to:

Comply with all applicable laws and regulations.
Maintain the security of your API keys and data source credentials.
Use generated questions responsibly and review them before running on production data.
Not use the platform for harmful, deceptive, or malicious purposes.
Report any security vulnerabilities or misuse promptly.

Usage Terms

Our usage terms include:

Fair usage policies for question volume and API calls.
99.9% uptime SLA for production dashboards.
question history retention based on your plan.

Data Policies

Our data handling policies ensure:

Your question results and underlying tables stay in your systems. Levion only processes minimal metadata to answer your questions.
Compliance with GDPR, CCPA, and other data protection regulations.
Data isolation between customers for all questions and saved views.
Clear data retention and deletion policies.

Contact Information

For any questions or concerns regarding these terms, please reach out to our team:

Contact Support